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Wrong/no image fetched by plugin

Hello,

We have installed the pro version of Tagz, but no images of the products in Virtuemart are being fetched. (we have added a screenshot about this)
Also we have installed a default photo for the homepage of our website in Tagz. But when we post the url anywhere, the wrong image appears or no image appears at all.

Can someone please help us figure out what is missing/wrong? Thank you very much in advance.

Best regards,
Gina
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